Engagement model
How I work with teams
We work together in a flexible relationship that changes as your business needs do. Start with solving or defining a single business opportunity and grow from there. Move between options as needs change: the intensity flexes, the partnership holds. Not sure which will work best for your process? Share your goals or pain points and we'll figure it out together.
However you need to staff it: embedded experience lead, fractional product and AI strategy partner, senior advisor for regulated launches, migrations, and design systems, or a contract lead inside an agency, pharma, fintech, or enterprise team.
AI runs through most of this work now, as a speed-and-rigor partner: more options explored, more drafts pressure-tested, faster paths from idea to a working prototype you can test.
When organizations can't find where AI adds value or make adoption stick, I see an experience problem, not a tooling one, and I've built the systems myself.
Leadership
Bring me in
Senior UX, CX, IA, and content strategy leadership, embedded inside your live work. For agencies and in-house pharma, healthcare, and enterprise teams.
Campaigns · Platforms · Sites · Apps · Sales tools · Regulated brand programs
Advisory
Hire me to advise
Product design and experience-first user flows that lift sign-ups and product adoption. Senior counsel, without a full-time hire.
CRM and onboarding flows · AI adoption · Design system governance · Regulatory redesign
On Call
Keep me on call
A monthly retainer for leaders who want a senior thinking partner on hand between the big decisions. An honest extension of your team, there to talk through the product refinements and implementations you'd rather not handle alone. Reserved for a small number of teams so the access stays real.
Vendor management · Dev team direction (on/offshore) · Time and budget tradeoffs · Working sessions