Design Leadership That Drives Business Growth

Design Leadership That Drives
Business Growth

Hello, I'm Shawn M. Capizzi—a passionate Omni-channel UX design leader who helps teams build experiences
that align with brand strategy and deliver true, authentic value to customers and users.

Hello, I'm Shawn M. Capizzi—
a passionate Omni-channel UX design leader who helps teams build experiences that align with brand strategy and deliver true, authentic
value to customers and users.

With experience spanning consulting and in-house design roles, I've provided collaborative UX Design leadership,
Business-Focused Marketing, and User-Centered Customer Experience Strategies.

These solutions coupled with my eye for craft have won industry awards, increased revenue, improved user understanding, improved healthcare outcomes, and enhanced product and human efficiency—often delivered within
tight timelines and budgets.

These solutions coupled with my eye for craft have won industry awards, increased revenue, improved user understanding,
improved healthcare outcomes, and enhanced product and human efficiency—often delivered within tight timelines and budgets.

With experience spanning consulting and
in-house design roles, I've provided collaborative UX Design leadership, Business-Focused Marketing, and User-Centered Customer Experience Strategies.

Give me a call and let me bring my analytical thinking, natural
collaboration style, and user-first mindset to your team,
and let's crush your next business challenge.

Let's talk today:
212-380-3900 ☎️

View my S.W.A.T format Case Studies Below

View my S.W.A.T format
Case Studies Below


Areas of Expertise

Omni-Channel UX Strategy

Helped Fortune 100 companies, Enterprise Pharma, FinTech companies, Bio-Tech and VC-backed businesses achieve growth and save millions through streamlined products using Waterfall & Agile methodologies. Information Architecture, JTBD, Journey Mapping, HCP Engagement, Cross-Platform Healthcare Experiences

AI-Powered Tools for Research & JTBD

I've built several tools to enhance my strategic design and research process.
These include a GPT-powered UX Research tool, a Jobs-To-Be-Done (JTBD) Helper,
and a Channel Mapping tool that helps brands understand their communication
presence across both omni-channel and multi-channel markets.

Product Strategy I JTBD I AI Advisement I Design Systems
Analytic Insights
I Software Design User Flows I Mobile Applications
CX Frameworks
I Sales Tools I Enterprise Solutions


Product Strategy
I JTBD
AI Advisement I Design Systems
Analytic Insights
I Software Design
User Flows
I Mobile Applications
CX Frameworks
I Sales Tools
Enterprise Solutions

Let's talk today:
212-380-3900 ☎️

Give me a call and let me bring my analytical thinking, natural collaboration style, and user-first mindset to your team,
and let's crush your next
business challenge.

Customer Experience Strategy & Personalization

Customer Experience Strategy & Personalization

Modular Sales Tool via Design System

Modular Sales Tool via Design System

FinTech Sales Dashboard Optimization

FinTech Sales Dashboard Optimization

DEI Inclusive Cancer Care Community Hub

DEI Inclusive Cancer Care Community Hub

Unified Insurance Patient Support System

Unified Insurance Patient Support System

Digital Tools for Healthcare: Patient + HCP MedEd

Digital Tools for Healthcare: Patient + HCP MedEd

Blockchain Data Management: Secure Health Records

Blockchain Data Management: Secure Health Records

Healthcare CX : Social / AR / VR

Healthcare CX : Social / AR / VR

Areas of Expertise

Omni-Channel UX Strategy

Helped Fortune 100 companies, Enterprise Pharma, FinTech companies, Bio-Tech
and VC-backed businesses achieve growth and save millions through streamlined products using Waterfall & Agile methodologies. Information Architecture, JTBD, Journey Mapping, HCP Engagement, Cross-Platform Healthcare Experiences

AI-Powered Tools for
Research & JTBD

I've built several tools to enhance my strategic design and research process.
These include a GPT-powered UX Research tool, a Jobs-To-Be-Done (JTBD) Helper,
and a Channel Mapping tool that helps brands understand their communication presence across both omni-channel and multi-channel markets.

With experience spanning consulting and in-house design roles, I've provided collaborative UX Design leadership, Business-Focused Marketing, and User-Centered
Customer Experience Strategies.

Hello, I'm Shawn M. Capizzi—a passionate Omni-channel UX design leader
who helps teams build experiences that align with brand strategy and deliver true, authentic value to customers and users.

These solutions coupled with my eye for craft have won industry awards, increased revenue, improved user understanding, improved healthcare outcomes, and enhanced product and human efficiency—often delivered within tight timelines and budgets.

Design Leadership That Drives Business Growth

Product Strategy I JTBD I AI Advisement I Design Systems
Analytic Insights
I Software Design User Flows I Mobile Applications
CX Frameworks
I Sales Tools I Enterprise Solutions

Give me a call and let me bring my analytical thinking, natural
collaboration style, and user-first mindset to your team,
and let's crush your next business challenge.

Let's talk today:
212-380-3900 ☎️

View my S.W.A.T format Case Studies Below


Areas of Expertise

Omni-Channel UX Strategy

Helped Fortune 100 companies, Enterprise Pharma, FinTech companies, Bio-Tech and VC-backed businesses achieve growth and save millions through streamlined products using Waterfall & Agile methodologies. Information Architecture, JTBD, Journey Mapping, HCP Engagement, Cross-Platform Healthcare Experiences

AI-Powered Tools for Research & JTBD

I've built several tools to enhance my strategic design and research process. These include a GPT-powered UX Research tool, a Jobs-To-Be-Done (JTBD) Helper, and a Channel Mapping tool that helps brands understand their communication presence across both omni-channel and multi-channel markets.

NJ: 201-921-4936

NYC: 212-380-3900

NJ: 201-921-4936

NYC: 212-380-3900

NJ: 201-921-4936

NYC: 212-380-3900